Customer Service
- Shipping & Delivery
- Orders are fulfilled from our distribution center in Winston Salem, NC. USA. We only ship to the US.
$8 flat rate shipping for orders under $120 with USPS Priority Mail or Fedex Ground (2 or 3 days days from shipping date).
Free shipping for orders over $120.
Express Mail (overnight from shipping date). Kidishes can only be shipped via Fedex Ground.
We will try our best to ship your order within 48 hours.If you need an item by a specific date, please let us know and we will do our best to accommodate you. You will receive an e-mail confirmation once your order has been shipped.
Shipping Cost:
$8.00 for all orders under $120
Free shipping for orders over $120.
Express Shipping cost depends on the shipping destination.
Sales Tax North Carolina residents will have sales tax automatically added to their order.
Any questions about an order, please contact Shari Burrell at help[@]zoeborganic.com or (888) 407 7008 - Returns & Replacements
- You may return new, unopened items sold within 30 days of delivery for a full refund. Items should be returned in their original product packaging.Please contact help@zoeborganic.com to get an authorization code. You can return items to Triad Packaging/Zoe b organic 1325 Ivy Avenue Winston Salem, NC 27104
- Privacy & Security
INFORMATION COLLECTION
Zoë b Organic do not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested. We are committed to protecting your privacy. This Privacy Policy details how we use your personal identifying information. This Privacy Policy may be modified at any time without notice to you. Please review this document each time you visit us or use any of our tools or services.
We will never reveal your personal information to any third party or entity except under the following circumstances, or as explained below:
* If a governmental agency, or an attorney, subpoenas your private information, or makes a formal request for discovery pursuant to any legal action, or pending legal action.
* If our attorney requests such information relevant to a current or pending legal matter in which you are a potential or actual party or otherwise contributed in some way to the causation of the legal matter.
Please note that we may employ the use of Cookies. Cookies are small programs that enhance your use of the Internet, in general, and specifically we use Cookies to enhance your usage of our functions.
Information about your use of this website is collected using server access logs and a tracking cookie. The collected information consists of the following:
1. The IP address from which you access the website;
2. The type of browser and operating system you use to access our site;
3. The date and time you access our site;
4. The pages you visit; and
5. The addresses of pages from where you followed a link to our site.